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FAQ

Common questions, in plain language.

  • Why does Epoxy GH test substrate moisture before installation?

    Substrate moisture above ASTM F2170 thresholds compromises epoxy bond integrity within 12-18 months — invisible at handover, costly to remediate later.

  • What load can your industrial epoxy floors handle?

    Specification-grade industrial epoxy systems are rated for 10-tonne forklift point loads under sustained warehouse traffic, plus chemical exposure rated against project spillage profile.

  • What ESD compliance does your conductive epoxy meet?

    Our ESD systems meet IEC 61340-5-1 surface resistance specification (10⁶-10⁹ Ω) with full grounding network and post-installation continuity testing.

  • What slip rating do hospital and commercial kitchen wet zones need?

    ISO 14904 R-classification: R10 dry-area minimum, R11 hospital wet zones, R12 commercial kitchens, R13 high-grease industrial.

  • Why are integrated coved bases critical in food production?

    HACCP audit standards reject right-angle wall-floor joints because bacteria harbour in unsealed corners. Integrated epoxy coved bases eliminate the joint entirely.

  • What does the written guarantee cover?

    Epoxy GH issues 5-year Local Performance, 7-year ISO-aligned Extended, or 10-year Industrial Performance guarantees against project classification.

  • Can you install while operations continue?

    Yes — multi-property project office model coordinates phased installation against active facility operations. Cure-cycle planning, scheduled-shutdown windows, zone-by-zone progression.

  • Is the on-site survey actually free?

    Yes — every prospective Epoxy GH commission begins with a free on-site survey including substrate moisture verification, F-number measurement, ICRI CSP profile, chemical exposure consultation.

  • What standards does Epoxy GH installation comply with?

    ISO 14644 cleanroom, IEC 61340-5-1 ESD, ASTM F2170, ASTM E1155, ASTM C1028, ISO 14904, HACCP, FDA food-contact, ICRI CSP, ISO 9001, ISO 14001, ISO 45001.

  • How long does a typical industrial epoxy commission take?

    Pharmaceutical cleanroom 2400 sqm: ~16 weeks. Logistics warehouse 5000 sqm: ~12 weeks. Hospital surgical suite 800 sqm: ~8 weeks. Decorative showroom 1200 sqm: ~6 weeks.

  • Where does Epoxy GH sit on price?

    Specification-grade. Epoxy GH is positioned for Tier-1 industrial and institutional clients where installation quality is the multi-decade investment.

  • Does Epoxy GH take international commissions?

    Yes — operations across Ghana, Togo, and the broader francophone West African catchment via Togo representation.